Last updated: February 4, 2026
When you use any Amnify products or services, you are agreeing to these Terms of Service ("Terms"). Violation of these terms may, at our discretion, result in termination of your account. We may update these Terms of Service at any time. If we make significant changes, we will refresh the date at the top of this page and notify users via email.
"Company", "we", "our", or "us" refers to Amnify GmbH, a company registered in Germany.
"Services" refers to our websites, including amnify.ai, and any software-as-a-service products created and maintained by Amnify GmbH, whether delivered within a web browser, desktop application, mobile application, or another format.
"You" or "your" refers to the people or organizations that own an account with one or more of our Services. This includes account owners who initially set up the Services, administrators who manage teams or groups, and users who are invited to join an existing account.
If you are entering into this agreement on behalf of a company or another legal entity, you represent that you have the authority to bind such entity, its affiliates, and all users who access the Services through your account to these Terms.
You are responsible for maintaining the security of your account and password and for ensuring that any of your users do the same. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
We recommend all users set up two-factor authentication for added security.
You are responsible for all content posted to and activity that occurs under your account, including content posted by and activity of any users in your account.
You must be a human. Accounts registered by "bots" or other automated methods are not permitted.
You shall be solely responsible for acts and omissions of any other users who have been authorized by you to use the Services. The Company shall not be liable for any loss of data or functionality caused directly or indirectly by such users.
We offer a 30-day free trial for new accounts. After the trial period, you need to pay in advance to keep using the Service. If you do not pay, we will freeze your account and it will be inaccessible until you make a payment. If your account has been frozen for an extended period, we may queue it for cancellation.
Subscriptions are billed monthly or annually and automatically renew at the end of each subscription period unless cancelled at least 30 days before the renewal date.
If you are upgrading from a lower plan to a higher plan, we will charge your card immediately and your billing cycle starts on the day of upgrade. For downgrades in plan level, the new rate starts from the next billing cycle.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. Where required, we will collect those taxes on behalf of the taxing authority and remit those taxes to taxing authorities. Otherwise, you are responsible for payment of all taxes, levies, or duties.
All fees paid are non-refundable. Orders are non-cancellable and any fees paid are non-refundable even in the event of any unused term.
For invoiced customers, fees are payable within thirty (30) days following the receipt of the respective invoice. Failure to pay on time may result in suspension of access to the Services until payment is received.
You are solely responsible for properly canceling your account. To cancel your account, please contact our support team at info@amnify.ai. An email request to cancel your account will be processed within a reasonable timeframe.
To avoid renewal, cancellation requests must be received at least 30 days before the end of your current subscription period.
All of your content will be inaccessible from the Services immediately upon account cancellation. Within 30 days, all content will be permanently deleted from our systems. We cannot recover this information once it has been permanently deleted.
If you want to export any data before your account is canceled, please contact our support team to request data export assistance.
We reserve the right to suspend or terminate your account and refuse any and all current or future use of our Services for any reason at any time. Suspension means you and any other users on your account will not be able to access the account or any content in the account. Termination will furthermore result in the deletion of your account and all content in your account.
We also reserve the right to refuse the use of the Services to anyone for any reason at any time.
Verbal, physical, written or other abuse (including threats of abuse or retribution) of a Company employee or officer will result in immediate account termination.
We reserve the right at any time to modify or discontinue, temporarily or permanently, any part of our Services with or without notice.
Sometimes we change the pricing structure for our products. If we change prices for existing customers, we will give at least 30 days notice and will notify you via the email address on record.
We reserve the right to update, change, modify, add, or remove portions of these Terms by providing you written notice via email or by posting such updates within the Services or on our website. Unless you provide us written notice within fourteen (14) days objecting to such updates, such updates shall become binding upon you. In any event, your continued use of the Services shall constitute your binding acceptance of the updates.
Your use of the Services is at your sole risk. We provide these Services on an "as is" and "as available" basis. We do not offer service-level agreements but do take uptime of our applications seriously.
We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other customers of the Services. We will reach out to the account owner before taking any action except in rare cases where the level of use may negatively impact the performance of the Service for other customers.
We take measures to protect and secure your data through backups, redundancies, and encryption. We enforce encryption for data transmission from the public Internet. Our primary data infrastructure is located within the European Union.
We use third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Services. A list of our subprocessors is available upon request.
You agree that Amnify may process your data as described in our Privacy Policy and for no other purpose. On rare occasions, our staff may access your data for the following reasons:
We comply with the EU General Data Protection Regulation ("GDPR") with respect to your use of Amnify Services to process personal data. Our Privacy Policy describes how we collect, use, and protect your personal information.
Each party will protect Confidential Information disclosed by the other party by (i) not disclosing it to third parties, (ii) preserving its confidentiality with the same level of care it applies to its own similar types of Confidential Information, and always by taking reasonable steps to preserve confidentiality, and (iii) using it only for the performance of this Agreement.
"Confidential Information" means all non-public information or materials, including information and materials disclosed prior to the date of this Agreement, that are marked as confidential, orally described as confidential, or should reasonably be understood to be confidential.
Confidential Information does not include information that (i) was previously known to the receiving party without any confidentiality obligation, (ii) is or becomes publicly known through no wrongful act of the receiving party, (iii) was rightfully received from a third party without any confidentiality obligation to that third party, or (iv) was independently developed by the receiving party without use of or reference to any Confidential Information.
Any Content, Confidential Information and/or data of the Customer shall be retained by Company during the term of the agreement, and on expiry and/or termination, all such Content, Confidential Information and data shall be deleted within 30 days of request by the Customer.
All content posted on the Services must comply with applicable copyright law.
You give us a limited license to use the content posted by you and your users in order to provide the Services to you, but we claim no ownership rights over those materials. All materials you submit to the Services remain yours.
We do not pre-screen content, but we reserve the right (but not the obligation) in our sole discretion to refuse or remove any content that is available via the Service.
The Company or its licensors own all right, title, and interest in and to the Services, including all intellectual property rights therein, and you obtain no ownership rights in the Services as a result of your use.
You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from the Company. You must request permission to use the Company's logos or any Service logos for promotional purposes by emailing info@amnify.ai.
If you believe that content available through our Services infringes your copyright, please contact us at info@amnify.ai with the following information: (i) identification of the copyrighted work claimed to be infringed, (ii) identification of the material that is claimed to be infringing, (iii) your contact information, (iv) a statement that you have a good faith belief that use of the material is not authorized, and (v) a statement that the information is accurate and you are authorized to act on behalf of the copyright owner.
You agree that you will not use the Services for any of the following purposes:
The Services may integrate with or allow connections to third-party services or applications. We are not liable or accountable for any third-party integrations. Your use of any third-party integrations is at your sole risk, and you are responsible for any data shared with such third parties.
Company will provide support via email at info@amnify.ai. Although no response times are guaranteed, Company will use commercially reasonable efforts to respond to support requests in a timely manner.
You hereby grant Company a perpetual, irrevocable, royalty-free, and fully paid-up right to use and otherwise exploit in any manner any suggestions, ideas, enhancement requests, feedback, recommendations, or other information provided by you and/or any end-users related to the Services, including for the purpose of improving and enhancing the Services.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, STATUTORY, OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE.
COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, OR ERROR-FREE AND/OR THAT ANY ERROR OR MALFUNCTION MAY OR WILL BE RESOLVED.
YOU ACKNOWLEDGE THAT THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICES IS WITH YOU. SHOULD THE SERVICES PROVE INADEQUATE IN ANY WAY, YOU AND NOT COMPANY ASSUME THE ENTIRE COST OF ANY COSTS OR DAMAGES INCURRED BY YOU.
EXCEPT FOR EITHER PARTY'S WILLFUL MISCONDUCT, UNDER NO CIRCUMSTANCES WHATSOEVER WILL EITHER PARTY BE RESPONSIBLE OR LIABLE TO THE OTHER PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFITS AND LOST BUSINESS OPPORTUNITIES), SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES THAT RESULT FROM OR RELATE IN ANY MANNER WHATSOEVER TO THIS AGREEMENT.
IN NO EVENT SHALL COMPANY'S AND ITS AFFILIATES' JOINT AGGREGATE TOTAL LIABILITY UNDER THIS AGREEMENT EXCEED THE AMOUNTS ACTUALLY PAID BY YOU TO COMPANY IN THE 12-MONTH PERIOD PRECEDING THE EVENT OF LIABILITY.
SPECIFICALLY WITH RESPECT TO FREE TRIAL PERIODS, IN NO EVENT SHALL COMPANY'S AND ITS AFFILIATES' JOINT AGGREGATE TOTAL LIABILITY EXCEED AN AGGREGATE AMOUNT OF ONE HUNDRED EUROS (€100).
Company agrees at its sole cost and expense to indemnify, defend, and hold you harmless from and against any and all third-party claims, damages, costs, liabilities, or expenses incurred (including reasonable attorneys' fees), finally awarded against you, to the extent arising from any claims alleging that the Services infringe or misappropriate any patent, copyright, trademark, trade secret, or other intellectual property rights of any third party.
Company's duty to indemnify is contingent on you providing Company with prompt written notice of any such claim, allowing Company to control the defense and settlement, and reasonably cooperating with Company in connection with the foregoing.
You agree to indemnify and hold harmless Company, its affiliates, and their respective directors, officers, employees, and subcontractors from and against any damages, loss, costs, expenses, and payments, including reasonable attorney's fees and legal expenses, arising from any third-party complaint, claim, plea, or demand in connection with any misuse of the Services or in connection with the breach of any provision or representation in these Terms.
The Services may be subject to export control laws and regulations. You shall abide by all applicable export control laws, rules, and regulations applicable to the Services. You agree that you will not export, re-export, or transfer the Services, in whole or in part, to any country, person, or entity subject to export restrictions.
The term of this Agreement shall commence upon your acceptance of these Terms. Paid subscriptions shall continue for an initial term of one (1) year and shall automatically renew for successive terms of one (1) year each, unless either party gives written notice to the other party at least thirty (30) days prior to the end of the then-current term of its intent not to renew.
In case of a material breach of this Agreement by either party not remedied within fifteen (15) days from the other party's written notice thereof, the other party shall have the right to terminate this Agreement with immediate effect.
In any event of expiry or termination of this Agreement, all amounts outstanding shall become immediately due to Company, and any and all rights or licenses granted hereunder shall immediately expire, and any and all use of the Services shall immediately cease.
Neither party shall be deemed to be in breach of this Agreement or otherwise liable to the other party for any delay in performance or non-performance of any obligations under this Agreement to the extent that the delay or non-performance is due to Force Majeure, provided that the relevant party has used reasonable endeavours to avoid and mitigate the effects of the Force Majeure.
"Force Majeure" means any cause preventing either party from performing all or any of its obligations which arise from or is attributable to acts, events, omissions, or accidents beyond the reasonable control of the party so prevented, including without limitation strikes, lockouts, acts of god, war, riot, civil commotion, terrorism, malicious damage, pandemic, epidemic, or extreme weather or environmental conditions.
This Agreement shall be governed by, construed, and enforced in accordance with the laws of Germany. The courts in Germany shall have exclusive jurisdiction upon the disputes arising from this Agreement.
Company may assign this Agreement and/or any Order without notice or your consent. You, however, may not assign this Agreement without Company's prior written consent. This Agreement shall bind and inure to the benefit of the parties hereto and their permitted successors and assigns.
This Agreement constitutes the entire agreement between the parties with respect to the Services and supersedes all previous proposals, both oral and written, representations, writings, and all other communications between the parties.
If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties' intentions as reflected in the provision, and agree that the other provisions of the Agreement remain in full force and effect.
Neither party's failure to exercise or enforce any right or provision of this Agreement will constitute a waiver of such right or provision.
The parties are independent contractors and this Agreement does not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties. There are no third-party beneficiaries under this Agreement.
If you have any questions about these Terms, please contact us at info@amnify.ai.
These Terms of Service were published on February 4, 2026.
Amnify GmbH
Kesselstr. 3
40221 Düsseldorf